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Re: Pre-Orders
by crinrictOriginal Post
Are they both for the full price ? If so, I would contact a game advisor to find out what's going on.
If one is just a small amount, that's normal to verify your bank account. You'll be reimbursed for that once it cleared
Game advisors can be found through live chat.
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor
In Details here: How to contact a Game Advisor using the new EA Help page
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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