Pre-Order Sims 4 error #10048

by ellamines
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Original Post

Pre-Order Sims 4 error #10048

★ Novice

It says it's unable to process my order. I've tried saving my information and logging out then in again, but I keep getting the same error.

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Re: Pre-Order Sims 4 error #10048

Community Manager

This is something you need to contact EA support to resolve. Please open a case. Please click the orange Contact Us button at the bottom of this page - http://help.ea.com/en/origin/origin/

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Re: Pre-Order Sims 4 error #10048

★★★ Newbie

I've contacted EA through the Live Chat, and I've literally been waiting for 30 plus minutes. I've tried over three credit cards, pre-ordering and after it was released for my time zone. All denied. 

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Re: Pre-Order Sims 4 error #10048

Hero

This is a public forum where users help users.

 

Only customer support can help with billing issues.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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