Help us improve Answers HQ! Take Survey No, Thanks

Re: Plead option is greyed out

by StarryMight
Reply

Original Post

Re: Plead option is greyed out

Hero

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

 

You won't loose anything. Just make sure to not delete any files  and make a backup.

 

After renaming, repair your game by right clicking on the game in Origin.

 

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

 

  • Options.ini (or just re-set all your settings manually)
  • Tray Folder
  • Screenshots/Videos/Custom music
  • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
  • Custom content like clothing, hair, skins, make up ....
  • Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 11 of 16 (114 Views)

Re: Plead option is greyed out

★★★★ Novice

@crinrict,

 

Thanks for all your help today!! I've made sure (before seeing your latest post) yet again to plead. I've been able to plead twice already, so even though I couldn't plead the first time, I can now. I'd like to attempt to trace it back to a certain mod, so I can help others, but is there any way to do it besides putting them all in one by one?

 

Thank you so much!!!

Raiyah

Message 12 of 16 (102 Views)
Highlighted

Re: Plead option is greyed out

★★ Guide

@NoorPlayys : Do a 50/50 of your Mods? (Look it up online.)

Message 13 of 16 (238 Views)

Re: Plead option is greyed out

Hero

Moving this to tech then @NoorPlayys 

 

Use the 50/50 method: http://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 14 of 16 (81 Views)

Re: Plead option is greyed out

★★★★ Novice

@crinrict @StarryMight @Sid1701d9,

 

This is gonna sound super cheesy, but thank you SO much for all of y'all's help. I thought that when I posted about this bug, maybe somebody would give just a random comment in like eight months, but @crinrict and @Sid1701d9 have helped me through it and found a solution in less than 24 hours. I can't express my gratitude.

 

Thank you so much!!!

Raiyah <3

 

P.S. Thank you to @crinrict for moving my post so I didn't have to!!

Message 15 of 16 (59 Views)

Re: Plead option is greyed out

★★ Guide

@NoorPlayys : You're welcome! Large smile

Message 16 of 16 (55 Views)
sims-all-characters

The Sims 4 Patch Notes

Check out the latest updates and bug fixes

View more on EA Help
white-sims-bg

Restore a previous saved game

Choose from an automatically stored save point in The Sims 4 if your data's corrupted or you want to revert anyway.

View more on EA Help

ts4-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help