2012-09-16 10:16 AM
Hello
I have an original copy of the Sims 3 game. Played it only a couple of times on my old computer ages ago and I remember it working OK.
Now I'm trying to play on my newer PC and everything is incredibly pixelated! The town view is very very blocky then when I view Sims houses the whole house furniture and sim seems a bit pixelated and blocky. Even message text isn't particularly smooth.
Im not sure what I need to do or download to resolve this issue! I've updated my graphics driver with no result.
Thanks
Emily
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System Information
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Time of this report: 9/16/2012, 09:22:54
Machine name: EMILY-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: Default System BIOS
Processor: AMD Athlon(tm) II X4 640 Processor (4 CPUs), ~3.0GHz
Memory: 4096MB RAM
Available OS Memory: 3840MB RAM
Page File: 2605MB used, 5071MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
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Display Devices
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Card name: NVIDIA GeForce 7025 / NVIDIA nForce 630a
Manufacturer: NVIDIA
Chip type: GeForce 7025 / nForce 630a
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_03D6&SUBSYS_03D61849&REV_A2
Display Memory: 1912 MB
Dedicated Memory: 248 MB
Shared Memory: 1663 MB
Current Mode: 1600 x 1024 (32 bit) (60Hz)
Monitor Name: Generic Non-PnP Monitor
Monitor Model: unknown
Monitor Id:
Native Mode: unknown
Output Type: HD15
Driver Name: nvd3dumx.dll,nvd3dum
Driver File Version: 9.18.0013.0623 (English)
Driver Version: 9.18.13.623
DDI Version: 9Ex
Driver Model: WDDM 1.0
Driver Attributes: Final Retail
Driver Date/Size: 8/30/2012 20:14:00, 18229096 bytes
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Sound Devices
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Description: Speakers (VIA High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_4397&SUBSYS_18490397&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: viahduaa.sys
Driver Version: 6.00.0001.7700 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/25/2009 22:06:02, 1276928 bytes
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Sound Capture Devices
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Description: Front Mic (VIA High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: viahduaa.sys
Driver Version: 6.00.0001.7700 (English)
Driver Attributes: Final Retail
Date and Size: 11/25/2009 22:06:02, 1276928 bytes
Description: Stereo Mix (VIA High Definition Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: viahduaa.sys
Driver Version: 6.00.0001.7700 (English)
Driver Attributes: Final Retail
Date and Size: 11/25/2009 22:06:02, 1276928 bytes
Description: CD Audio (VIA High Definition Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: viahduaa.sys
Driver Version: 6.00.0001.7700 (English)
Driver Attributes: Final Retail
Date and Size: 11/25/2009 22:06:02, 1276928 bytes
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Disk & DVD/CD-ROM Drives
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Drive: C:
Free Space: 185.5 GB
Total Space: 376.9 GB
File System: NTFS
Model: ST350041 8AS SCSI Disk Device
Drive: D:
Free Space: 84.8 GB
Total Space: 99.9 GB
File System: NTFS
Model: ST350041 8AS SCSI Disk Device
Drive: F:
Model: DTSoftBusCd00
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
Drive: E:
Model: TSSTcorp CDDVDW SH-S223C SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
2012-09-16 10:28 AM - edited 2012-09-16 10:29 AM
This solution is for ATI cards but you might be able to fix your issue with the same settings on the nVidia card. Can't tell you where they are exactly:
https://help.ea.com/article/i-see-overly-boxy-or-blocky-graphics-in-the-sims-3
If that does not help, please post a picture of your issue.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2012-09-16 11:27 AM - edited 2012-09-16 11:28 AM
Hi Crinrict
Thanks for the suggestion.
The Antialiasing 3D setting was set to 'Application controlled'. I tried switching it to each of the options (2x, 4x, 8xS) and tried running the game on each but no result for any of them - it just looked the same.
Ive captured some screenshots here - its hard to demonstrate but the edges of sims and buildings actually flicker a bit as well as looking a bit blocky. Hope that makes sense...?!
http://www.imageurlhost.com/images/aorksqi09axf1s6fehmi.jpg
http://www.imageurlhost.com/images/y53broox7o0t6fugx9n.jpg
http://www.imageurlhost.com/images/8vs3fohl0nb7ivny94qo.jpg
http://www.imageurlhost.com/images/m4kyjpagealspzgqhb6.jpg
Thanks
Emily
2012-09-16 01:36 PM
Do you have advanced rendering turned on ? It's a ingame graphic option.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2012-09-16 04:19 PM
That setting was turned off. I turned it on and restarted the game but no change.
2012-09-16 04:36 PM
I looked into that graphic chip you have there a bit and I think, it's just not good enough for the game. Maybe you had b better card on your old computer ?
Is this a laptop you're playing with ?
I don't know a whole lot about graphic cards though but maybe someone else has a thought on this.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2012-09-16 04:45 PM
Thats a shame; my friend built the computer for me (it's a desktop PC) and added the card because he said it was especially good for gaming. (He knew that my partner would be on this pc gaming quite a bit. Which he has been and so far he has not experienced any graphical issues with his games - which generally seem far faster, smooth and realistic than Sims; so Id've expected them to give the graphics card more of a challenge.) The last computer I had was a very old iBook Mac laptop. Could that potentially be part of the issue - that I used to play the game on Mac then converted to use on the PC? I really appreciate all your help and suggestions so far.
2012-09-16 04:58 PM - edited 2012-09-16 05:00 PM
OK. I only found an article where it said that was a chip. Also according to your DxDiag it does not have a whole lot of dedicated memory.
Do you maybe have a dual system in your computer ? I really don't wanna tell you something that's not true and as I said I don't know much about graphic cards.
Maybe have your friend take a look ?
Did you move over your user files from the mac ? Have you tried a completely new game ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads