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Pictures in Gallery won't load

by Kany_Qan
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Original Post

Accepted Solution

Pictures in Gallery won't load

★ Novice

I cant download any stuff from gallery, because pictures cant load.

When i wait for loading, sometimes instead normal pic of lot or family, i see red "X" or just error "Lost connection"

 

My connection is ok, i dont know what to do

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Accepted Solution

Re: Pictures in Gallery won't load

Hero

That's usually due to your firewall or antivirus blocking the connection.

 

Make sure to add the Origin website, the sims website, origin.exe and ts4.exe to the exceptions on your firewall/antivirus

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 3 (3,207 Views)

All Replies

Re: Pictures in Gallery won't load

Hero

That's usually due to your firewall or antivirus blocking the connection.

 

Make sure to add the Origin website, the sims website, origin.exe and ts4.exe to the exceptions on your firewall/antivirus

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 3 (3,208 Views)

Re: Pictures in Gallery won't load

★ Novice

I uninstall my antivirus ( Bitdefender ) and install another one ( Kaspersky ) + i turn on my firewall and add exception for The Sims 4 and Origin.

It works ! Thanks

Message 3 of 3 (3,075 Views)
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