Payment Problems with The Sims 4

by mysweetsyn
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Payment Problems with The Sims 4

★★★ Newbie

I'm trying to pre-order the Sims 4 and I keep getting a payment error message. At first it was #10048 and now it's #10049. I've tried several different payment methods and none of them seem to be working.

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Re: Payment Problems with The Sims 4

Hero
For payment issues please contact a game advisor

Game advisors can be found through live chat.

 

  1. https://help.ea.com/en/contact-us/ 
  2. Click on the orange NEXT button
  3. Select a platform
  4. Click on the orange NEXT button
  5. Select a topic and describe your problem in a few words
  6. Click on the orange NEXT button
  7. Click Chat Now to chat with a Game Advisor

In Details here: How to contact a Game Advisor using the new EA Help page

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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