May 2019
I got the SIms 4 the 27th and since I've had it, I've had a specific issue that part of my screen is unresponsive to my commands. It glitches and instead of the tiny Sims 4 hand i get my desktop mouse. It keeps me from picking certain options, for example: I cannot click on specific commands or choose certain outfits because they cross into that area that does not work. The only way i can choose those commands that I want is if I move my screen to another angle and then choose it.
May 2019 - last edited May 2019
@autumnmonc343
Have a look here
https://answers.ea.com/t5/Technical-Issues-PC/Mouse-cursor-not-working-properly/m-p/3302073#M2620
You can also try to turn on vertical sync in the game option
If it will not help you could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the text file to your post directly in option "Reply" - not Quick Reply
I don't work for EA