Paranormal content not loading.

[Luciferlampmufin]

hello!

ok so I got paranormal as soon as it came out but cant play it as I keep getting told I need to restart, which I have, god knows how many times! 

it tells me I own the pack but basically it just wont load!! I have tried everything, re downloaded origin, looked for updates, took EVERYTHING

out the sims folders so it could just re gen new files!!

when I went on the live chat thing they basically said yea, sorry, we are having issues, be patient?! not helpful man!!

i just wanna play the new pack damn it!!! please someone help?!

(included 2 pics)

[jpkarlsen]

@Luciferlampmufin 

Please see this thread: https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Anti-Virus-blocking-User-Folder-Screensh...