Help us improve Answers HQ! Take Survey No, Thanks

Re: Unrecognized Video Card: Your video Card was not found in our Database

by crinrict
Reply

Original Post

Highlighted

Re: [PLEASE READ] Unrecognized Video Card

★★★★ Novice

Just a quick heads-up to everyone.  My laptop just installed the latest Windows 10 Update, which stopped the graphics card being recognised by The Sims again.  All I had to do was copy the code line back in to the GraphicsCard.srg file again. It is worth keeping the code line saved somewhere, so you have it to hand, if you need to copy and past again.

 

Cheers guys.  Have a nice day!

Message 51 of 207 (563 Views)
Highlighted

Re: Unrecognized Video Card: Your video Card was not found in our Database

★★★★ Novice

Vendor ID: 10DE

Device ID: 1025

in the config, it says Found 0 Supported 1

please i need help

Message 52 of 207 (439 Views)
Highlighted

Re: Unrecognized Video Card: Your video Card was not found in our Database

Hero
@drinsanityy What card do you have ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 53 of 207 (431 Views)
Highlighted

Re: Unrecognized Video Card: Your video Card was not found in our Database

★★★★ Novice
@crinrict I have NVIDIA sorry for the late reply 😟
Message 54 of 207 (405 Views)
Highlighted

Re: Unrecognized Video Card: Your video Card was not found in our Database

Hero
@drinsanityy Id' need the exact model.

If you don't know, please post your DxDiag

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 55 of 207 (402 Views)
Highlighted

Re: Unrecognized Video Card: Your video Card was not found in our Database

★★★★ Novice

here

Message 56 of 207 (385 Views)
Highlighted

Re: Unrecognized Video Card: Your video Card was not found in our Database

Hero
@drinsanityy That looks like a rather low level card. I'll need to do some research on it first. I'll get back to you.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 57 of 207 (379 Views)
Highlighted

Re: Unrecognized Video Card: Your video Card was not found in our Database

★★★★ Novice
@crinrict yes please thank u so much
Message 58 of 207 (370 Views)
Highlighted

Re: Unrecognized Video Card: Your video Card was not found in our Database

Hero
@drinsanityy So, based on other cards that are similar to yours I'd say, try the following:

Search for the following line in the file

card 0x1D10 "NVIDIA GeForce GTX MX150" $cardLevelMedium $resolutionHigh

Before that add a new line with the following values

card 0x174D "NVIDIA GeForce GTX MX130" $cardLevelMedium $resolutionMedium

Not sure why the config file is giving you 1025 as deviceID.

Anyways, backup the file before attempting and then check if the game now finds your card. It is a pretty weak card so you might see lags. If it's really bad, you might make further adjustments and go to low. Feel free to come back if you have problems.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 59 of 207 (349 Views)
Highlighted

Re: Unrecognized Video Card: Your video Card was not found in our Database

★★★★ Novice
@crinrict Thank u, it worked! It lags in loading time. Any recommendations? ty
Message 60 of 207 (335 Views)
Twitter Stream