Origin

by hiandbyee
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Original Post

Origin

★ Novice

I've been having a huge problem with origin at the moment. 

 

It keeps popping up this message 

 

Unable to start:

 

Origin is currently not running. Please make sure that Origin is running before attempting to play The Sims 4

 

I have already re-installed Origin and I stil get the same. Anyone knows anything?

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Re: Origin

@hiandbyee  If you haven't already, please clear Origin's cache and then uninstall it "the hard way"; this shouldn't affect yoru installed games.

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

 

Restart your computer, download the full Origin installer, and run it as an admin: right-click on the download and select "Run as administrator."  This is a direct download link:

 

http://download.dm.origin.com/origin/live/OriginSetup.exe

 

Restart again before trying to play, and run Origin itself as an admin as well.

 

If you have the same issue, add Origin.exe, TS4.exe, and TS4_x64.exe as exceptions in your antivirus, or in Window's Defender's Controlled Folder Access if you have it.

 

https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html

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I don't work for EA. I'm just trying to help fellow players with their games.
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