Origin not showing me my product code

[Mackenziem26]

I am re-installing my games, and my product codes are not appearing. On my mac, when Ive finished downloading my games, a separate window appears giving me my product code, with the option to copy it to my clipboard. Each window comes up blank, without my product codes. My base game is fine, as it shows my product code. But my expansions do not. Help!

[Destiwald4ever]

I have this issue with the sims 3 into the future, I ordered it through origin but never got a product code via email.

[rumbutter]

try right click the game icon-view details the code should be there

also please  take note of the new layout in Origin 

  http://answers.ea.com/t5/The-Sims-3/FAQ-New-Origin-Layout-for-The-Sims-3-Expansion-Packs/m-p/4641393...

also please take note of the new manager if your updated to 1.69 when you launch your game make sure all ep/sp are ticked in

if the games are missing after that and or have the buy even though you own them already contact CS

contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Adviser

[rumbutter]

also please take note of the new manager if your updated to 1.69 when you launch your game make sure all ep/sp are ticked in

if the games are missing after that and or have the buy even though you own them already contact CS

contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Adviser