SIMS 4 wont update or install

[fatimac1]

THANK YOU SO MUCH! YOU ARE TRULY A LIFE SAVER!

[mcwaverley4]

@jessiebennett85 I have all the packs and play daily and I cannot go online at 22.10pm either, in the UK. It was ok yesterday. It could be that they are doing maintenance on the Gallery as they are working on PC/Console Gallery integration to come soon. EA website is not down at the moment and that's only what I can come up with. Try tomorrow.

[npintehar]

@puzzlezaddict Thank you.

[mariliskivi]

Thank you, worked well and problem solved!

[BtobMelodyilhoon]

@puzzlezaddict what if Origin Client Service and Origin Web Helper Service doesn't show up while scrolling down the long list? 

[puzzlezaddict]

@BtobMelodyilhoon  Is Origin installed and working properly?  If so, then both services should be on the list.  However, the issue related to these services seems to have disappeared, or at least is uncommon by now.

Instead of disabling the services, try lowering your User Account Control settings, at least long enough to let Origin download whatever it is you want.  Here's a guide, along with an explanation of what the settings do:

https://www.tenforums.com/tutorials/3577-change-user-account-control-uac-settings-windows-10-a.html

Be sure to change the settings back when the download is complete, or if it fails again.  If this doesn't help, please describe your issue in more detail, and post a screenshot of any error you see.