November 2014
Hi all,
When I click on the Sims 4 logo I have on my desktop to play the game, I get a message fro Origin asking me to activate my game. However, I have already activated (I did this when I first installed the game). I located my code, and typed it in. When I do this, Origin says I have already activated the code. Which is true, because I did this when I got Sims 4. So now everytime I try to play my game, I get this annoying activation message. I've been looking on the internet for hours trying to find a solution, but nothing so far. I don't really want to phone up EA or Origin over the phone, so is there any online help service I can use?
Regards,
Lauren
Solved! Go to Solution.
November 2014
There's live chat
Game advisors can be found through live chat.
In Details here: How to contact a Game Advisor using the new EA Help page
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2014
There's live chat
Game advisors can be found through live chat.
In Details here: How to contact a Game Advisor using the new EA Help page
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2014
November 2014
Are you sure you've logged in with the correct account ? Use your email address instead of user name.
Is SIms 4 the only game you have in your account ? Are other games still there ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2015
i have the same exact problem, and i logged in, but its still asking for that code
also this only happened after my windows 8 updated
January 2015
plus the sims 4 was my only Origin game
February 2015
I am having the same issue installed game in December and son has been playing this fine and now Origin is asking to reactivate game and there are not games showing in Origin - the activation code is saying its been used which of course it has when I fist installed it......Please can someone reply as no option for support calls for Uk numbers and I am not sitting on hold for hours to the USA.....My son spent £40 on this game.
February 2015
June 2015
I tried and it doesn't work omg pls help!!!
July 2015
I also had this problem. I tried shutting down my computer,logging out of my origins account and nothing worked. Then I went onto origins then went to my games and Sims 4 was not there. Sims 4 is my only game on my Origins. Please someone help i need to play Sims 4.