Re: Origin is telling me my activation code has already been used and i cant dow

by BladesMarmora
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Original Post

Re: Origin is telling me my activation code has already been used and i cant dow

Hero (Retired)

@Darlenecat please contact customer support as suggested above

Message 11 of 58 (14,594 Views)

Re: Origin is telling me my activation code has already been used and I can't do

★★★ Newbie

I cant remember my other account...

Message 12 of 58 (14,262 Views)

Re: Origin is telling me my activation code has already been used and I can't do

Hero (Retired)

@RTHWRTHJ Hi there

The Answer HQ is a community site and as ordinary users like you, we are unable to assist you with account, billing. serial-code and the like related issues.

Please contact a game advisor directly for help with your issue: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/

Best of luck and happy gaming

Message 13 of 58 (14,259 Views)

Re: Origin is telling me my activation code has already been used and I can't do

★ Novice
I am having the same problem, I'm using another PC but still the same account.. But it still says that the code has already been redeemed. I have 2 games that I downloaded online and can't use because of it. So it's not the account that makes the differences.
Message 14 of 58 (14,032 Views)

Re: Origin is telling me my activation code has already been used and I can't do

★★★ Newbie

Hi im having the same problem too. I have forgotten everything for my first account i would like to use my product key on my new account how can i do this. Please someone tell me what to do. All i want is to play sims 3 on my new account without buying the sims 3 again so can you help me with this problem all i want is the product key to work on my new account thanks in advanced.

Message 15 of 58 (13,959 Views)

Re: Origin is telling me my activation code has already been used and I can't do

Hero (Retired)

we're players here trying to help each other  for code/account/forgotten account details you have to contact CS

 

http://help.ea.com/en/contact-us/new/

 

if the wait time seems too long they could be just really busy but also try clear the internet cache and or switching browsers if using safari,opera or chrome try IE or Firefox

Message 16 of 58 (13,949 Views)

Re: Origin is telling me my activation code has already been used and i cant dow

★ Novice

Can i ask if you've registered your game with http://www.thesims3.com/

Message 17 of 58 (13,907 Views)

Re: Origin is telling me my activation code has already been used and i cant dow

★★★ Newbie

its the same thing as me too i got back in my history downloads nothing my code will never work

Message 18 of 58 (13,636 Views)

Re: Origin is telling me my activation code has already been used and i cant dow

Hero (Retired)

for code/account/forgotten account details you have to contact CS

 

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Adviser



Message 19 of 58 (13,635 Views)

Re: Origin is telling me my activation code has already been used and I can't do

★★★ Newbie

OH NO Frown Before i reset my laptop i was trying to install sims4 on my laptop, just had a few struggles getting it so i gave up. then one day i had to reset my laptop because of the viruses, i had my email and password on the laptop and silly me i haven't written it down in my dairy so when ive done that i put the Norton (protection for laptops)on my laptop. so now i created another origin account and tried again with installing sims4 because i found out what i done wrong the first time while trying to install it, when it came up to type in the code, i typed it in and it said it already been used. i feel so angry because ive waited so long to play this game and i always have bad luck trying to reach the finish line of installing the game. *sigh* guess i have to buy another sims4

Message 20 of 58 (12,962 Views)