Origin deleted my games the sims 3

by oKasiao
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Origin deleted my games the sims 3

★★★ Newbie

One day wanted to play the game the sims 3. walked in origin and it asked me about the profile picture and name and surname.  gave them, and I wanted to play the sims 3. It was not them. I tried again to enter the serial codes from the original packaging. It was written '' has already been used''. It is true, has been used by me, but the sims 3 (pets, four season of year, paradise island) have been deleted. I am sorry for the spelling but I wrote it on bing translator.(I am from Polish).

Message 1 of 10 (4,944 Views)

Accepted Solution

Re: Why origin deleted my games sims 3 ?

Hero (Retired)

Hey

 

First of all, please don't double post - it's really not necessary


With serial codes stating they're invalid, you most likely will have to contact EA, they can be found here: http://eahelp.ea.com/en/ . For help with navigating your way around, see this: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

With registering codes on ORIGIN and not being able to find your code, etc please see here: http://sims3.crinrict.com/en/2013/09/how-to-find-your-serial-number.html

Please keep in mind that if you bought the game off Origin, it is AUTOMATICALLY registered FOR YOU! To get your accounts connected, simply use the same details as you use for Origin.

For problems with worlds, please see here: http://answers.ea.com/t5/The-Sims-3-Store/Guide-Sims-3-Store-Worlds/td-p/1589911

For more info, please see these links:
http://sims3.crinrict.com/en/2013/09/how-to-find-your-serial-number.html
http://answers.ea.com/t5/The-Sims-3/FAQ-Invalid-and-Used-Serial-Codes-amp-Games-not-showing-up-in/m-...
http://answers.ea.com/t5/The-Sims-3/Information-How-to-Register-The-Sims-3/m-p/387162

Welcome to the Answer HQ!

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Message 3 of 10 (5,273 Views)

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Why origin deleted my games sims 3 ?

★★★ Newbie

One day wanted to play the game the sims 3. I walked in origin and it asked me about the profile picture and name and surname.  I gave them, and I wanted to play the sims 3. It was not them. I tried again to enter the serial codes from the original packaging. It was written '' has already been used''. It is true, has been used by me, but the sims 3 (pets, four season of year, paradise island) have been deleted. I am sorry for the spelling but I wrote it on bing translator.(I am from Polish).

Message 2 of 10 (4,886 Views)
0

Re: Why origin deleted my games sims 3 ?

Hero (Retired)

Hey

 

First of all, please don't double post - it's really not necessary


With serial codes stating they're invalid, you most likely will have to contact EA, they can be found here: http://eahelp.ea.com/en/ . For help with navigating your way around, see this: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

With registering codes on ORIGIN and not being able to find your code, etc please see here: http://sims3.crinrict.com/en/2013/09/how-to-find-your-serial-number.html

Please keep in mind that if you bought the game off Origin, it is AUTOMATICALLY registered FOR YOU! To get your accounts connected, simply use the same details as you use for Origin.

For problems with worlds, please see here: http://answers.ea.com/t5/The-Sims-3-Store/Guide-Sims-3-Store-Worlds/td-p/1589911

For more info, please see these links:
http://sims3.crinrict.com/en/2013/09/how-to-find-your-serial-number.html
http://answers.ea.com/t5/The-Sims-3/FAQ-Invalid-and-Used-Serial-Codes-amp-Games-not-showing-up-in/m-...
http://answers.ea.com/t5/The-Sims-3/Information-How-to-Register-The-Sims-3/m-p/387162

Welcome to the Answer HQ!

Message 3 of 10 (5,274 Views)

Re: Why origin deleted my games sims 3 ?

★ Novice

umm the same thing ruffly happened to me and that answer did not help at all, I've seen the same problem happen to so many other simmers and EA need to sort it out, please can you do some reaserch?

Message 4 of 10 (4,858 Views)
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Re: Origin deleted my games the sims 3

★ Novice

I had the same problem! I've found a solution when you log in look at your e-mail and you'll notice its probablly a differrent e-mail to the e-mail you first made you acount with, so log in with the fist e-mail you made your acount with and sims 3 will probablly be there Standard smile hope this helped 

Message 5 of 10 (4,856 Views)

Re: Origin deleted my games the sims 3

★★★ Newbie

That happened to me too! If you have another account it would help. They probably transferred your games to the other account.I hope I helped


 

Message 6 of 10 (4,469 Views)
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Re: Origin deleted my games the sims 3

★★★ Newbie

The same thing happened to me 2! i am very annoyed. this should be fixed!

Message 7 of 10 (4,101 Views)

Re: Why origin deleted my games sims 3 ?

[ Edited ]
★★★ Newbie

Welp anywhooo same bulls like to fly thing happened to me but I solved it. I uninstalled origin and installed it again. Hey it actually recognized my expansion packs again thank the good man above.

 

Edit:  Please don't make comments personally attacking or insulting other posters, even relatively mild ones.  -puzzlezaddict

Message 8 of 10 (2,595 Views)
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Re: Why origin deleted my games sims 3 ?

★★★ Newbie

Didn't work for me :'(

* EA

Message 9 of 10 (2,521 Views)
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Re: Why origin deleted my games sims 3 ?

@MerKahim_03  Would you like some assistance with something?  I'd be happy to try to help, if I knew what exactly the issue was.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 10 of 10 (2,512 Views)
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