Origin crashes with pc start up

[mcrudd]

Every single time since the last Origin update my Origin crashes and has to be restarted for it too work. I do sent the crash report every single time, but it still happens. Its not too serious as my game always loads after the restart, but its a bit aggravating having the same error every time I start up my laptop. I have Windows 10 installed. I have tried clearing the cache files as per another post I googled, but could not do that successfully as the logs folder from one of the instructions did not want to delete, kept on saying a program is using it although I was logged out of Origin, had no games running and have closed Origin as well. My son is getting the same crash as is most of his friends, they don't play sims though, they play other games, so I am  thinking this might be an origin issue.

[puzzlezaddict]

@mcrudd  It sounds like you have Origin set to start with Windows, which may itself be the issue.  Please change that setting: in Origin, hover over your username, select Application Settings, and under Application (the first header) scroll down to Startup options and turn off the setting to automatically start Origin.

If that doesn't help, clear Origin's cache and then uninstall it "the hard way."

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

A restart usually fixes the problem of a file being in use, although it wouldn't if Origin were still starting with Windows.  In that case, go through the Task Manager looking for the Origin Client Service and Origin Web Helper Service (both background tasks), and end both.  They'll have the orange Origin logo and therefore be easy to spot.

When reinstalling Origin, use the full installer, and run it as an admin: right-click on the download and select "Run as administrator."  This is a direct download link:

http://download.dm.origin.com/origin/live/OriginSetup.exe