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Re: Origin crashes when I try to download additional content that comes with new expansions

by goddessssme
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Origin crashes when I try to download additional content that comes with new expansions

★★★★ Novice

I have recently purchased sims 3 with 6 expansion packs, I have only loaded 2 expansions, pets and supernatural, but after I register the game on sims.com, it says I have additional content to download but everytime I click download, origin crashes and it doesn't download anything, can anyone help? is there something I am doing wrong?

Message 1 of 7 (686 Views)

Accepted Solution

Re: Origin crashes when I try to download additional content that comes with new expansions

Hero

Try the following

 

  1. Start Origin
  2. Click Play on Origin to start the launcher
  3. Close Origin (completely not just minimize)
  4. Click add to game on the exchange or download on Store Stuff.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 6 of 7 (705 Views)

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Re: Origin crashes when I try to download additional content that comes with new expansions

Hero

an you start the launcher or does that crash origin too ?

 

What's your operating system ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 2 of 7 (674 Views)

Re: Origin crashes when I try to download additional content that comes with new expansions

★★★★ Novice

I can open and play sims through the origin laucher, and I can log in to sims.com, on the screen it says that I own the content but when I click download to add it to my game I get popup box saying origin has crashed, I am running windows 8, do you know what I can do to fix it? everything is up to date

Message 3 of 7 (672 Views)

Re: Origin crashes when I try to download additional content that comes with new expansions

Hero

When you click download, is the launcher and/or the game running ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 4 of 7 (661 Views)

Re: Origin crashes when I try to download additional content that comes with new expansions

★★★★ Novice

No neither are running, both game and launcher are closed

Message 5 of 7 (653 Views)

Re: Origin crashes when I try to download additional content that comes with new expansions

Hero

Try the following

 

  1. Start Origin
  2. Click Play on Origin to start the launcher
  3. Close Origin (completely not just minimize)
  4. Click add to game on the exchange or download on Store Stuff.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 6 of 7 (706 Views)
Highlighted

Re: Origin crashes when I try to download additional content that comes with new expansions

★★★★ Novice

Perfect that did it, thank you so much for your help, its much appreciated Standard smile

Message 7 of 7 (644 Views)
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