Origin and Sims 4 have suddenly stopped opening

by sqrrlgrl
Reply

Original Post

Origin and Sims 4 have suddenly stopped opening

★★★ Newbie

I bought Sims 4 shortly after it was released and have been playing it since, but yesterday when I clicked on Sims 4 to open nothing happened. I tried to open up Origin to see what the problem was, but discovered that Origin won't open either! I don't get any kind of error message. I just click and nothing happnes. After reading some posts on here, I have deleted the cache folders, tried moving the desktop shortcut to the toolbar and right clicking...nothing is working. I'm not sure why I would have no issues with origin or sims 4 until weeks after I started to play. Does anybody have another suggestion? I've been reading the forums and none of the hints have worked.

Message 1 of 4 (245 Views)

Re: Origin and Sims 4 have suddenly stopped opening

Hero (Retired)

Try Reinstalling Origin.

 

Still no?  Uninstall Origin and Reinstall it.

 

Uninstalling Origin does not remove games.

Message 2 of 4 (233 Views)

Re: Origin and Sims 4 have suddenly stopped opening

★★★ Newbie

I've uninstalled and reinstalled Origin twice now. I hasn't helped at all Frown

Message 3 of 4 (229 Views)

Re: Origin and Sims 4 have suddenly stopped opening

Hero (Retired)

Uninstall Origin.

 

Install Origin to a non-default Directory.  Make a folder on the base of the C drive and call it "Origin" and install it there.

 

You still cannot open Origin client at all?  No sign in page or anything?

 

Ctl + Alt + Del  -> Task Manager

Origin isn't running on that list?  Does it breifly appear and disappear?

Message 4 of 4 (223 Views)