Re: Origin Update: Sims families not showing up in game.

by jpkarlsen
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Origin Update: Sims families not showing up in game.

★ Novice

I recently opened origin and it required an update. So I allowed it to complete it's update. But when I opened my sims 4 game today, all of my sims households were gone. The only way to play the game is through creating a new family. I am sad to say that this is not the first time it has happened, but the second. I already restarted all over once, and i'm not too keen on re-starting again. I know i've read before that this can be due to corrupted saves therefore I've posted a picture of my saves folder below. If anyone could help me with this issue it would be very appreciated.

 

Thank you!

 

Screen Shot 2017-11-02 at 2.42.30 PM.png

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Accepted Solution

Re: Origin Update: Sims families not showing up in game.

Champion (Retired)

This issue is caused by creating a new Household but not moving them in. Do so and exit back to the main menu without saving and the load button will be there.

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Re: Origin Update: Sims families not showing up in game.

Champion (Retired)

This is usually caused by clicking New Game instead of the Continue button.

Have you tried to load all of the savegames you have and see if they are not there?

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Please only PM me when asked to do so. Questions and answers belong here so everyone can benefit from them.
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Re: Origin Update: Sims families not showing up in game.

★ Novice

Thank you for responding! Standard smile There was no continue button. It wouldn't allow me to play unless I clicked new game. How do I load my old saves? I have a picture of my saves folder above. Is there anything you notice to be wrong?

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Re: Origin Update: Sims families not showing up in game.

Champion (Retired)

This issue is caused by creating a new Household but not moving them in. Do so and exit back to the main menu without saving and the load button will be there.

---------------------------------------------------------------------------------------
Please only PM me when asked to do so. Questions and answers belong here so everyone can benefit from them.
Message 4 of 4 (331 Views)