Origin: Sims 4 keeps closing unexpectedly ! [ Edited ]

[CoconutThief123]

I've searched everywhere on google, and these forums but i'm yet to find a solution...

So, the problem is that when I'm in the game, Sims 4 will close completely and i'll be sent to my desktop. It doesn't crash or lag or anything beforehand, it's all done very swiftly and without any error messages or messages from my Windows 10 OS. I really would like some help -- I've also checked the system requirements for the game and my laptop fits the bill (I can play perfectly without any lag). On a side note this never happened the first day I had the game, it's only been happening recently. 

Any help please T_T ?

[crinrict]

Hi @CoconutThief123 

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.