October 2019
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Unknown (Last patch updated)
What expansions, game packs, and stuff packs do you have installed? The Sims™ 4 Get to Work The Sims™ 4 Get Famous The Sims™ 4 Spa Day The Sims™ 4 Kids Room Stuff The Sims™ 4 Jungle Adventure The Sims™ 4 Cats & Dogs The Sims™ 4 Premium Edition The Sims™ 4 Moschino Stuff Pack The Sims™ 4 Luxury Party Stuff The Sims™ 4 Seasons The Sims™ 4 Perfect Patio Stuff The Sims™ 4 Island Living The Sims™ 4 Get Together The Sims™ 4 Backyard Stuff The Sims™ 4 Fitness Stuff The Sims™ 4 Vampires The Sims™ 4 Holiday Celebration Pack The Sims™ 4 Toddler Stuff The Sims™ 4 City Living The Sims™ 4 Digital Soundtrack
Steps: How can we find the bug ourselves? Try to change game options under "other" and make sure they stay changed
What happens when the bug occurs? I try to change options that require a restart, but they don't stay fixed
What do you expect to see? Options remaining changed after I restart the game
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Presumably one of the most recent game updates
I have reinstalled my game, but when I try to make changes to the options that need a restart, the options don't stay fixed. One main one for me is cc, which I was planning to add to my game, but I can't find the checkbox for it in CAS and every time I try to activate it, it is turned off after the restart.
Solved! Go to Solution.
October 2019
I figured it out! I needed to remove my cache folders, my "Events", "Options" and "UserSetting" folders and generate new ones for the game. All fixed up now.
October 2019
I figured it out! I needed to remove my cache folders, my "Events", "Options" and "UserSetting" folders and generate new ones for the game. All fixed up now.
January 2021
How do you generate new ones?
January 2021
Start the game.