Online bought items not showing up

[smcphill]

I have bought items from the Sims 3 store and I have downloaded them.  According to the launcher the items are installed and in the Create- a- Sim download list it says that the items have been downloaded and are in Create-a-Sim but when I went to the clothes these items are not there at all. I have already uninstalled and re-downloaded the itmes but still the same result.

[crinrict]

Try this from the Store FAQ

I installed my Store Content but it's not showing up in my game

Unfortunatly, the Launcher is a very unreliable tool. The more stuff you have, the greater the chance that files which have your stuff installed get messed up. If that starts happening to you. It's best ro reinstall all Store content, using this method:

• Close your game and launcher
• Go to documents\electronicarts\thesims3 and move the folder DCCache to your desktop (this is ALL your custom content, so if you have 3rd party content as well, you might wanna just move the *.ebc files as well as the missingdeps.idx)
• If you have any worlds installed go to the installedWorlds folder and delete all Store worlds from there.
• Go to the DCBackup folder and delete everything in there. You don't really need the stuff in here except for the ccmerged file but since you're reinstalling everything, it will be recreated.
• Open the launcher and start reinstalling all store stuff in groups. Don't install all in one go. Start with the worlds, then lots, then sets and single items last.

When you're done, backup the DCCache folder. If the same starts happening again, go back to that backup so you don't need to start over. Make a backup from time to time, especially after you've installed worlds and lots.

[smcphill]

I tried it exactly like the istructions said and it did not work. Still can't get store content even though according to the download list that is in the game says that all the content that I want in the game is downladed and installed in the game.

[crinrict]

What's your operating system ?