April 2017
Hi @t22j28lorna,
Can you tell us if the text you are missing is from a certain pack? Also, which of the methods in the first post of this thread have you tried?
Thanks,
Mai
April 2017
Hi @amyzhangtt,
I've merged your post to a thread where we are talking about this issue. Could you take a look to the suggestions in the first post of this thread? They should help you fix your game
-Mai
May 2017
EA,
I have emailed you about this once before and had no reply. I am a huge sims 4 lover but every time I go to play my game and click on anything from a toddler to a bed, table and fire place blank command bubbles!!!! They have hunted me for ages. when I downloaded sims 4 get together these problems have started to occur. I saw the you tuber Emma Blackery has had the very same issues with her blank bubbles, this problem also creates new items with no description '*DEBUGG*' this is all I get when I click on a new item. All the new toddler items have this problem, I have no idea what any of the toddlers want they all just have blank bubbles. I have all of your expantion packs and I am quite annoyed to tell you 80% of them have this major issue! if you can not fix this I would like my money back. Trinitycat101
May 2017 - last edited May 2017 by EA_Mai
Can you try the workarounds in this post and let us know if it fixes the issue?
http://answers.ea.com/t5/The-Sims-4/OPEN-Codes-instead-of-text-Blank-text-and-bubbles/td-p/3903165
August 2017
Thanks so much Fish, a solution that finally worked, my daughter is over the moon, game has been half broken since the toddler update. Thanks again :D :D :D
August 2017
I tried changing the language, it works! I changed it back and every single option shows up. It's so much better, thank you!
August 2017
didn't work HELP ME
August 2017
Hi @r6eron
did you try all three methods ? What language is your game in ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2017 - last edited September 2017
i dont run any mods on my sims & this had littrally happened over night last week it just stopped showing anything to do with the expansions in any sims bubbles or items from them or even when you want to buy something.
ive not purchased any new games for my sims recently & this really worrys me help
its a very similar message to trinty cat above
i also have no where to back my sims files up to try method 2 as method 1 doesnt give me a new language to pick at all
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