Not enough space to download sims 4

[jpkarlsen]

Contact a shop. They will sell you one and install it for you.

[felicialeighhh]

Will using an external hard driver work? Looking into purchasing one that goes through the USB port. 

[jpkarlsen]

If you can move enough files from your System drive to the external drive then yes.

[girllovespandas]

I bought a new USB to download the game onto, and it's definitely enough space to hold everything, but any time I try, origin tells me I can't download the game onto a USB.

[crinrict]

HI @girllovespandas 

that's interesting. Could you post a screenshot of the error message ?

[miss_ashey8]

me too

[roberta591]

@miss_ashey8   When a file(s) is downloaded to your system, a temp file is created on the system drive until the download is complete. The temp file is then copied (not moved) to a designated folder. This may or may not be on the system device. In the case of the TS4 download, It is then uncompressed. Then the installer is called and the game is installed to the target device. The minimum free space you need on the system device is the size of the download file. There may be other programs using temp files and the operating system is probably using temp files. You need to free up some free space for the download to function properly, Just adding a usb device will not solve the problem. And IMHO the situation probably won't get better. BYW the original temp file may not get deleted right away if ever. This is just one way operating systems bloat.

[Donyelle809]

How do you get a bigger hard drive on hp do you know

[puzzlezaddict]

@Donyelle809  Are you sure that's the issue?  Origin sometimes throws a not enough space error when that's not really the problem.  If you don't know how to check, run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

As to whether you could add another hard drive, replace your existing one, or neither, that depends on your exact model of computer.  A dxdiag would also make it more clear what your options are.

[EA_Lanna]

Hi,

Locking this thread here. It was originally opened in 2015 and the factors that contributed back then have likely changed since. If you've tried the steps shared in this thread and are still having issues, please open a new current thread and add any additional information you can.

Thanks,

EA_Lanna