September 2017 - last edited September 2017
So basically I don't know when this started happening but the sound in sims 4 has stopped working completely. Here is everything I've done so far
Updated to the newest realtek driver 18.104.22.16817.
Tested sound on youtube, sound was VERY BAD, same on all my games, super loud really distorted. i figured there was a problem with realtek, so I rolled back to generic Microsoft drivers. Tested youtube, works perfect, tested world of warcraft and spotify, works perfectly, I turn on sims? NO SOUND! I have trouble shooted it, no help, I have checked weather it is muted in the mixer and in the game, its definitely not muted. I tried repairing the game, no joy.
No idea what to do next?
If anyone can help me please let me know!
EDIT: Exact same issue with headphones in by the way, sound everywhere but in sims
have you tried all the suggestions in the thread: http://answers.ea.com/t5/The-Sims-4/SOLUTION-Fix-for-no-sound-in-Sims-4/m-p/4124823#U4124823 ?
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Yeah, the files it says to delete I deleted there was no change. I also filled around with my drivers a lot, nothing works. Nothings muted. I've been through that thread completly, it all failed, I can't think whats wrong D:
I'd suggest reseting The Sims 4 to factory defaults, just in case there's a configuration issue: http://sims4.crinrict.com/en/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/
Also, personally I doubt drivers can distort sound like that. Your PC may have a hardware issue with the Realtek onboard sound chip.
No trabajo para EA, solo soy un jugador tratando de ayudar a otros jugadores. No respondo mensajes privados, Permite que otros puedan beneficiarse de la información.
I don't work for EA, I'm just a player like you, trying to help other players. I do not reply private messages.