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Re: No sound in sims 4, everything else working perfectly

by fons_garmo
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No sound in sims 4, everything else working perfectly

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★★ Novice

Hi all

 

So basically I don't know when this started happening but the sound in sims 4 has stopped working completely. Here is everything I've done so far

 

Updated to the newest realtek driver 6.0.1.8117.

Tested sound on youtube, sound was VERY BAD, same on all my games, super loud really distorted. i figured there was a problem with realtek, so I rolled back to generic Microsoft drivers. Tested youtube, works perfect, tested world of warcraft and spotify, works perfectly, I turn on sims? NO SOUND! I have trouble shooted it, no help, I have checked weather it is muted in the mixer and in the game, its definitely not muted. I tried repairing the game, no joy.

 

No idea what to do next? 

If anyone can help me please let me know!

 

Thanks!

 

Lava_simm

 

EDIT: Exact same issue with headphones in by the way, sound everywhere but in sims

Message 1 of 5 (245 Views)
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Re: No sound in sims 4, everything else working perfectly

Hero

Hi @Lava_simm

 

have you tried all the suggestions in the thread: http://answers.ea.com/t5/The-Sims-4/SOLUTION-Fix-for-no-sound-in-Sims-4/m-p/4124823#U4124823 ?

Happy Gaming
Crin


Trennlinie


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Message 2 of 5 (226 Views)
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Re: No sound in sims 4, everything else working perfectly

★★ Novice

Yeah, the files it says to delete I deleted there was no change. I also filled around with my drivers a lot, nothing works. Nothings muted. I've been through that thread completly, it all failed, I can't think whats wrong D:

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Re: No sound in sims 4, everything else working perfectly

★★ Novice

bump Frown

Message 4 of 5 (130 Views)
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Re: No sound in sims 4, everything else working perfectly

Hi @Lava_simm,

 

I'd suggest reseting The Sims 4 to factory defaults, just in case there's a configuration issue: http://sims4.crinrict.com/en/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/

 

Also, personally I doubt drivers can distort sound like that. Your PC may have a hardware issue with the Realtek onboard sound chip.


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