No positivity event [ Edited ]

[LisaLadybirD82]

oh right you meant playing online as opposed to BEING online now...sorry, let me check, i think so though

Online features is on but not notifications

[crinrict · Accepted solution]

Hi @LisaLadybirD82

have you tried a factory reset yet ?

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

• Options.ini (or just re-set all your settings manually)
• Tray Folder
• Screenshots/Videos/Custom music
• Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
• Custom content like clothing, hair, skins, make up ....
• Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

[LisaLadybirD82]

!!SUCCESS !!

I wish I'd tried that earlier.
I put back all my saves in bulk..all good

Then all in Tray... all good.
Not touching anything else,I'm a happy Simmer.

THANK YOU

Resolved

[crinrict]

I thought you had that's why I didn't suggest it ... sorry about that.

[LisaLadybirD82]

repaired and reinstalled yes, but not reset.
Not your fault.
Looking forward to trying out this event tomorrow now