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Re: No option to install Sims 4 after reinstalling Origin.

by Andrea058523
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Original Post

No option to install Sims 4 after reinstalling Origin.

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Sims 4 would not start. I uninstalled Sims 4, uninstalled Origin, redownloaded Origin, signed in expecting to be able to reinstall Sims, but the option is not there. Origin does not recognize that I own any games and wants me to buy them all over again.

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Re: No option to install Sims 4 after reinstalling Origin.

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@Andrea058523 

 

You need to login to the account that you have the game on. Then you will find it in the Game Library.

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Message 2 of 7 (138 Views)

Re: No option to install Sims 4 after reinstalling Origin.

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Well I got my account sorted out, but now what! I don't see how to install the game


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Message 3 of 7 (126 Views)

Re: No option to install Sims 4 after reinstalling Origin.

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@Andrea058523 Rightclick click it in the Game Library. and select Download.
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Message 4 of 7 (108 Views)

Re: No option to install Sims 4 after reinstalling Origin.

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@jpkarlsen No option to download when right clicking in game library,
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Re: No option to install Sims 4 after reinstalling Origin.

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@Andrea058523 

 

This is likely a problem with Origins cache. https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

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Message 6 of 7 (77 Views)

Re: No option to install Sims 4 after reinstalling Origin.

[ Edited ]
★★★★★ Apprentice

@jpkarlsenjust tried that. still nothing. should I try to uninstall and reinstall origin again?

Edit. I got it. I removed the game from my library and it finally gave me the option to download. downloading it now.

Message 7 of 7 (58 Views)
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