June 2017
Hi,so I saw many of these and none worked for me. I dont have the intro music or any audio at all. One user told me to delte 2 folders,options and conx or something like that,but it didnt work, Im also running 64 bit game and it worked till today. Any help?
Solved! Go to Solution.
June 2017
Here you can find the latest audio drivers for your system: http://pcsupport.lenovo.com/ae/en/products/laptops-and-netbooks/lenovo-b-series-laptops/lenovo-b590-...
There're at the bottom, in the Audio section
No trabajo para EA, solo soy un jugador tratando de ayudar a otros jugadores. No respondo mensajes privados, Permite que otros puedan beneficiarse de la información.
I don't work for EA, I'm just a player like you, trying to help other players. I do not reply private messages.
June 2017
Hi @leadanev
have you tried all the suggestions here: http://answers.ea.com/t5/The-Sims-4/SOLUTION-Sims4-No-Sound-Bug-on-Computer-Laptop/m-p/4124823 ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2017
June 2017
Does the sound work everywhere else ?
Are your sound drivers updated ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2017 - last edited June 2017
June 2017
You did try all the suggestions in that other thread ? There's two posts with solutions.
If you haven't I would try updating drivers anyways.
Tagging @fons_garmo and @roberta591 for more ideas
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2017
June 2017
Ive checked and it normal. The sound worked before i got the sims 4 city living.
June 2017
Where should I update them?
June 2017
Can you provide a DxDiag of your PC? This will let us to know more about the issue. You can follow this instructions about how to get a DxDiag file: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/