No Sims 4 Folder in Program Files(x86)

[maiabw]

I can find the Sims 4 folder in Documents/Electronic Arts just fine but when I try to find the rest of the game's files in Program Files(x86)/Origin Games, only my Sims 3 games show up. Is this because I downloaded the game electronically? 

[crinrict · Accepted solution]

Do you have a shortcut to the game on your desktop ? Do you maybe have an electronic arts folder ?

You can also check in Origin which folder is set to be the installation path.

[crinrict]

If the game starts, you have that folder

Did you check the Origin_Games folder ?

[maiabw]

As I said, the Origin Games folder within Program Files (x86) (Program Files(x86)/Origin Games) only shows my Sims 3 games. Unless you're talking about a different Origin Games folder with a separate location?

[crinrict · Accepted solution]

Do you have a shortcut to the game on your desktop ? Do you maybe have an electronic arts folder ?

You can also check in Origin which folder is set to be the installation path.

[Lgeorgieva]

hey, I resently just got an ASUS Windows computer. My old Lenovo computer had sims and origin, it was working perfectly. On my Lenovo, I never saw a sims or origin file. I'm not sure how to fix this. I went to my origin account and went to my games. Sims 4 is there but when I click download on sims 4, it says that -...\program files (x86)\origin games\the sims 4- then it gives me an option of "change location''

I'm not sure if for the change location I'm supposed to have a file . please tell me I really want to play sims 4.

[jpkarlsen]

@Lgeorgieva

Please post the exact error message.

Also post a DxDiag.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/