November 2020
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.67.45.1020
What expansions, game packs, and stuff packs do you have installed? cats and dogs, city living, get together, get to work, and dine out
Steps: How can we find the bug ourselves? i dont know
What happens when the bug occurs? i recently reinstalled my game and when i open my game it shows i have all the dlc in, but when i actually use the game, like going into create a sim it doesnt show and of the content of the packs i have.
What do you expect to see? i should be able to use the packs i bought.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
in the cas menu it shows all the gamepacks greyed out and there is none of the content, only base game.
November 2020