Re: No 20 digit registration code for Sims 3

by nteder
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Original Post

No 20 digit registration code for Sims 3

★★★ Newbie

Hello. I just purchased the Sims 3 Starter Park via Wal-Mart, which includes the original game, the Late Night expansion pack, and the high-end loft expansion pack today. I downloaded it with the 16 digit code given to me from the email Wal-Mart sent me. However, when I went to install it, it needed a 20 digit code that I did not have. So I went searching on the Internet, and on Yahoo Answers somebody posted a 20 digit code that installed the game on my Mac. I then updated the game and tried to play it, but it needed me to re-enter the code. I re-entered it and clicked "Done", but it would not go through. I have no idea what is wrong with the game. Also, when I tried to register on thesims.com, after I clicked "Sign-Up", even with an available username, the page would just reset and everything would be blank. Please help me with both of these problems. I feel like they may be related, but I just really want to play the game. I am just frustrated that a mere 20 digit code is holding me back. Thanks!

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Re: No 20 digit registration code for Sims 3

★★★ Newbie

After 2 live chat calls with the EA Support Team, they have now sent me on to the "specialists" who are going to investigate my account. Since I tried punching in random 20 digit codes so many times, since I did not receive one originally, it has now locked me out. The last EA Support Team member said that it could take from 3 to 20 working days for the specialists to resolve my problem. Still, is there anything that anybody can do for me here? I just need the license limit reseted on my Mac and just a 20 digit registration code that I did not receive in the first place. Thanks!

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