Re: Newest patch update 10/06/2020 stopped my game from working properly.

by rhimcclure
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Newest patch update 10/06/2020 stopped my game from working properly.

★ Novice

My Sims 4 game updated yesterday (10/06/2020) and now the game doesn't work properly. One of my sims is red and white with black question marks on her body. My plants and some house items are neon purple/green and my whole game is very very slow. Does anyone know how i can fix this?

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Accepted Solution

Re: Newest patch update 10/06/2020 stopped my game from working properly.

@rhimcclure  Try repairing the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.  This should take care of the missing textures, at least.  If the repair doesn't help with those, please clear Origin's cache:

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

restart your computer, and repair again.

 

If the textures are normal again but the game is still running slowly, please run a dxdiag and attach it to a post.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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I don't work for EA. I'm just trying to help fellow players with their games.

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Message 2 of 3 (180 Views)

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Re: Newest patch update 10/06/2020 stopped my game from working properly.

@rhimcclure  Try repairing the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.  This should take care of the missing textures, at least.  If the repair doesn't help with those, please clear Origin's cache:

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

restart your computer, and repair again.

 

If the textures are normal again but the game is still running slowly, please run a dxdiag and attach it to a post.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 3 (181 Views)

Re: Newest patch update 10/06/2020 stopped my game from working properly.

★ Novice

Thank you very much! I'm going to try that!

Message 3 of 3 (158 Views)