New update leaves me unable to play

[Shadly0829]

So I updated, and now when I try to open my modded sims, I keep getting the error that my save on sims 4 is newer then my sims and to update via origin (which i already did). Do I just have to wait for all the mods get updated, and turn them off for the time being?

[RilynnRiggs]

I’m having the same problem! I have been playing all day and when I update my game it keeps crashing when I have my mods in!

[jpkarlsen]

@RilynnRiggs

Then take them out and look for updates to them.

[Shadly0829]

I removed them all and still can't launch. I tried repairing it, same thing.

[Shadly0829]

still need help

[crinrict]

 Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

• Options.ini (or just re-set all your settings manually)
• Tray Folder
• Screenshots/Videos/Custom music
• Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
• Custom content like clothing, hair, skins, make up ....
• Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.