November 2022
I've been having this problem as of today, It's uninstalled all my CC, my saves are gone and the resolution has reset. On top of this some of my expansions aren't showing despite paying a lot of money for them and for weeks EA are telling me they are aware of this problem and it's being fixed as we speak however this is the third time they've told me this and im now wondering if they're lying to us.
March 2023
March 2023
@sims51611 It looks like all Windows users have been force-migrated to the EA App now. So we'll all need to get used to using it.
If you're having a specific issue, please describe it in detail. Please also post a screenshot of any error message you see.
March 2023
I am having the same error & it won't launch. I opened a case, waiting to hear back. From all of the forums I've read this has been happening since 2021.