New Computer - Expansion Pack won't load into game

by bowserpx106
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Original Post

New Computer - Expansion Pack won't load into game

★★★ Newbie

Hey everyone 

 

so I recently got a new computer and downloaded everything onto this new computer. Both are PC's and I am logged into my account etc. It is specifically the Get Famous pack and it says that I own it and all the downloads have finished downloading but the pack and the pack content are not available in the game - help? 

Message 1 of 4 (218 Views)

Re: New Computer - Expansion Pack won't load into game

@bowserpx106  Please clear Origin's cache:

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

and repair the game, even if you have before: open your Origin game library, right-click on the Sims 4 icon, and select Repair.

 

Launch the game a couple times to see whether Get Famous loads.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 4 (183 Views)

Re: New Computer - Expansion Pack won't load into game

★ Novice
@bowserpx106 same, no get famous cas, or del sol valley. Says it's installed in origin, in game when filtering cas says I don't have that content.
Message 3 of 4 (182 Views)

Re: New Computer - Expansion Pack won't load into game

★ Novice

That worked for me! Thank you so much!

Message 4 of 4 (173 Views)