Não consigo instalar uma Expansão

[DaniellySantana]

Olá EA, no final do ano passado eu comprei o Jogo The Sims 3 e outras duas expansões (Estacões e Showtime) recentemente eu as instalei. Instalei a "Base" e a expansão "Estações", na hora de instalar "Showtime" uma mensagem apareceu que o meu código já havia sido cadastrado. Fiquei sem entender já que eu nunca instalei aquela expansão. Me ajuda?

[SandArcher · Accepted solution]

At the moment EA Answer HQ is only supported in the following languages,

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You can also contact an EA Game adviser on the EA Help Center as described at the links below.

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Please, feel free to repost your message in one of the mentioned languages/forums if its supported. Always when asking for help, please post enough and clear information that could help identify the problem.

[SandArcher · Accepted solution]

At the moment EA Answer HQ is only supported in the following languages,

 English - All games

 French - BF3 / BF4 / FIFA 13 / FIFA 14 / FIFA 2014 World Cup Brazil / Origin / The Sims / SimCity / The Simpsons Springfield / Titanfall

 German - BF3 / BF4 / FIFA 13 / FIFA 14 / FIFA 2014 World Cup Brazil / FIFA Manager 14 / Origin / SimCity / The Sims 3 / Titanfall / EA Sports UFC

 Russian - BF4 / FIFA 2014 World Cup Brazil / Origin/ Titanfall / The Sims

 Spanish - BF4 / FIFA / Origin/ Titanfall / EA Sports UFC

The Following sections are only Fifa World:  Portuguese -   Italian -  Polish -  Turkish

You can also contact an EA Game adviser on the EA Help Center as described at the links below.

 Ceština -   中国 -  Dansk -  Suomi -  हिन्दी -  Italiano -   Nederlands -  Norsk -   Jezyk polski -   Português -   Svenska

Please, feel free to repost your message in one of the mentioned languages/forums if its supported. Always when asking for help, please post enough and clear information that could help identify the problem.