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My sims housload won't load

by misslunaautumn
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Original Post

My sims housload won't load

★★★★ Newbie

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? i cant find it
What expansions, game packs, and stuff packs do you have installed? all of them
Steps: How can we find the bug ourselves? i dont know
What happens when the bug occurs? 3-4 days ago
What do you expect to see? not being abble to uplode my houshold
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. the recent update

Hi i tried to play my sims , but the household wont load. i can open the game, i can create families , but i cant play in them, i took out all the moods , the cc, i also disinstal and re instal, did the update and repere the game and still nothing. i need help please its been a few days . problaly 3-4 days now

Message 1 of 2 (58 Views)

Re: My sims housload won't load

Hero

Hi @misslunaautumn 

 

moving this to the tech forum for troubleshooting

 

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

 

You won't loose anything. Just make sure to not delete any files  and make a backup.

 

After renaming, repair your game by right clicking on the game in Origin.

 

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

 

  • Options.ini (or just re-set all your settings manually)
  • Tray Folder
  • Screenshots/Videos/Custom music
  • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
  • Custom content like clothing, hair, skins, make up ....
  • Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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