My sims 4 keeps crashing.

[emhemilee]

About 3 weeks ago, out of no where my game began lagging, then crashing on loading screens or switching between build and buy. It's frustrating having your progress of a game you love get lost after 2 minutes because of it lagging or crashing. I just want to enjoy this game again. I tried reinstalling and repairing the game, but it hasn't improved. 

[jpkarlsen · Accepted solution]

Those two Expansion packs should be ok though City Living can give trouble with weak graphics. Your graphics driver is very old try updating it at amd.com.

[jpkarlsen]

Did you by any chance get an Expansion pack at that time?. If so that is the cause as a 64bit OS is required and you only have a 32bit version. also you do not have much RAM and poor graphics.

[emhemilee]

I have a couple expansions, but it started out of nowhere.. What can I do to fix it?

[jpkarlsen]

Which expansions do you have? Cats & Dogs plus any later Expansion packs require 64bit.

[emhemilee]

I only have city living and get to work. the newest pack I have of the ones I have is Laundry day.

[jpkarlsen · Accepted solution]

Those two Expansion packs should be ok though City Living can give trouble with weak graphics. Your graphics driver is very old try updating it at amd.com.

[emhemilee]

I have had city living for over a year and it's never caused any problems. But thank you.

[emhemilee]

When I click install, and it asks to allow changes, after I click yes, it says I have an incompatible build and closes.

[jpkarlsen]

You probably got the 64bit driver where you need the 32bit one.

[emhemilee]

What would I do then?