October 2016
i have the exact same problem , longer than a month .... ive contacted EA aswell but still nothing yet . I really need this sorted or I'm giving up . I cant even press play to a household then it freezzes and crashes
October 2016
Hi @imogenxoxo
I split your post
Did you try all the suggestions here: http://answers.ea.com/t5/The-Sims-4/Info-Sims-4-Crashes/td-p/3586547/
If so, could you provide all the info asked there. Just answer the questions here in this thread
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads