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My sims 4 isn't responding or opening.

by Yixcit
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Original Post

Accepted Solution

My sims 4 isn't responding or opening.

★★ Newbie

Well, I Haven't been on sims 4 in a while because my wifi has been off for weeks, i try'd to play offline, but when i click on sims 4 with no wifi, it says ''updatetool not found'' something like that. So when i got my wifi on, origin started to update, and after that i clicked on sims 4 and it isn't loading. Everytime i open it it a bar with the sims 4 sybol just stays at the top of the top left corner stuck, And when i click on it, it says it isn't responding with the option of wait for it to respond or close it. Please help me, i have a tumblr for sims 4, i post cc finds, this is really important, please help!!

Message 1 of 54 (50,201 Views)

Accepted Solution

Re: My sims 4 isn't responding or opening.

★★ Newbie

figured out my problem, it was due to some of my custom content, i deleted all of them, and it fix my game, if anyone has the same its probably your custom content.

 

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Message 11 of 54 (31,343 Views)

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Re: My sims 4 isn't responding or opening.

★★★★ Novice

 


-Open Origin
-Click on my Games
-Right-click on the game for which you want to turn off Origin in game
-Choose game properties
-Tick the option Disable Origin in game for this game.
-But in game like ( Fifaworld, FIFA15.. ETC) the shop won't work sorry....

Message 2 of 54 (50,048 Views)

Re: My sims 4 isn't responding or opening.

★★ Newbie

@-RYANMAFIABOYZ- wrote:

 


-Open Origin
-Click on my Games
-Right-click on the game for which you want to turn off Origin in game
-Choose game properties
-Tick the option Disable Origin in game for this game.
-But in game like ( Fifaworld, FIFA15.. ETC) the shop won't work sorry....


mine still ain't working


@-RYANMAFIABOYZ- wrote:

 


-Open Origin
-Click on my Games
-Right-click on the game for which you want to turn off Origin in game
-Choose game properties
-Tick the option Disable Origin in game for this game.
-But in game like ( Fifaworld, FIFA15.. ETC) the shop won't work sorry....


 

Message 3 of 54 (49,679 Views)

Re: My sims 4 isn't responding or opening.

★★ Novice

Just paid for Outdoor retreat and back to work and the game won't open just a little box at the top left hand corner stating it's not responing and to either close or wait.  

Message 4 of 54 (49,365 Views)

Re: My sims 4 isn't responding or opening.

[ Edited ]
★★★★★ Expert

Go to: C:\Program Files (x86)\Origin Games
-rename(change) Sims 4 to Sims 4=( or whatever you want,does not matter)
-start Origin
-now the game appear in My Games ready for Download
-close Origin
-rename(change) Sims 4=(or what name you put) back to Sims 4
-start Origin
-and now game will be playable.

And make sure your internet connection is not running through a proxy.

Go to Internet Options in Control Panel > check the connections tab and make sure the proxy server is not checked. Check the internet settings again and you should be fine

 

NOTE And for those who game require update you need to do this <deactivate UAC - go in Control Panel\User Accounts and Family Safety\User Accounts

click on Change User Account Control Settings, throw the fader all way down and click ok.

Retired champion.
Message 5 of 54 (49,350 Views)

Re: My sims 4 isn't responding or opening.

★★ Newbie

I have tried your suggestion and my game is not responding! Please help me figure this problem out!!

 

Thanks!


@yahel_1 wrote:

Go to: C:\Program Files (x86)\Origin Games
-rename(change) Sims 4 to Sims 4=( or whatever you want,does not matter)
-start Origin
-now the game appear in My Games ready for Download
-close Origin
-rename(change) Sims 4=(or what name you put) back to Sims 4
-start Origin
-and now game will be playable.

And make sure your internet connection is not running through a proxy.

Go to Internet Options in Control Panel > check the connections tab and make sure the proxy server is not checked. Check the internet settings again and you should be fine

 

NOTE And for those who game require update you need to do this <deactivate UAC - go in Control Panel\User Accounts and Family Safety\User Accounts

click on Change User Account Control Settings, throw the fader all way down and click ok.


 

Message 6 of 54 (49,337 Views)

Re: My sims 4 isn't responding or opening.

★★ Newbie

Same for me, and when I go to look at the games I've purchased in the Origin library, it's not showing Retreat, or Get To Work

Message 7 of 54 (49,319 Views)

Re: My sims 4 isn't responding or opening.

[ Edited ]
★★ Newbie

@-RYANMAFIABOYZ- wrote:

 


-Open Origin
-Click on my Games
-Right-click on the game for which you want to turn off Origin in game
-Choose game properties
-Tick the option Disable Origin in game for this game.
-But in game like ( Fifaworld, FIFA15.. ETC) the shop won't work sorry....



This helped for me. 

Thank you!! :D

Message 8 of 54 (49,317 Views)

Re: My sims 4 isn't responding or opening.

Community Manager

@abc1741488144 wrote:

Same for me, and when I go to look at the games I've purchased in the Origin library, it's not showing Retreat, or Get To Work


@abc1741488144 Hi,

 

Please check out this article here, it explains how to locate your new Sims 4 expansion packs: http://answers.ea.com/t5/Origin/Missing-expansions-Be-sure-to-check-here/td-p/4438200

 

Cheers,

Nils

Message 9 of 54 (49,311 Views)

Re: My sims 4 isn't responding or opening.

★★ Newbie

I'm having this problem as well but none of these solutions are working. I'm gonna start redoing them but so far, nothing.

Message 10 of 54 (49,010 Views)
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