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My sims 3 won’t load

by beckibrough

Original Post

My sims 3 won’t load

★★★★ Novice

my sims 3 wont load ive played for over two years in the same laptop i have an asus gamers republic i downloaded sims via origin  and the past few weeks whenever i try to load i get a message saying “no supported video graphics card detected. please check your system hardwear.” i have uninstalled and reinstalled sims and origin but still getting the same message all my other origin games and other games are working fine 

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Re: My sims 3 won’t load

@beckibrough  Please copy and paste into a post the first 40 lines or so of deviceconfig.log, inside Documents\Electronic Arts\The Sims 3.  (Stop when the list of game options starts.  You can delete your user and computer names, about 25 lines down; the rest is generic info.)  This will show what the game makes of your hardware.


I don't work for EA. I'm just trying to help fellow players with their games.
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