June 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2020
located in US, yes using Legacy edition. Previous expansion packs show up, but the Eco living recent purchased and confirmed installed pack will not.
June 2020
@ShrekLover41407 Eco Lifestyle doesn't run in the Legacy Edition, just like all packs released after October 2019. If your computer can't run the standard version and requires the LE, you can request a refund from EA customer support. Although Sims 4 packs are considered DLC and are therefore not normally eligible for refunds, support has generally been making exceptions in this case.
https://help.ea.com/en/contact-us/
Support is on limited hours right now: phone calls are entirely unavailable, and live chat is only open from 9 am to midnight GMT, Monday through Saturday.