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Re: My game keeps freezing!

by burin077
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Original Post

My game keeps freezing!

★★★ Newbie

I've been having this problem for a while now: I can play TS4 up to a certain point, but after a while it freezes. Not just the game, but the whole computer! I don't know what to do.  I have all expansions, game and stuff packs. My origin and TS4 are updated. 

Attached is my dxdiag. 

 

Thanks

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Re: My game keeps freezing!

★★ Novice
Hey, have you tried repairing the game via origin? I had this issue a while ago but I turned off origin beta and repaired the game and it seems to have sorted out the issue.
Message 2 of 3 (88 Views)

Re: My game keeps freezing!

★★★★★ Guide

Hi;

 

It's possible from what you're describing that you may be maxing out on RAM, especially if the whole computer is crashing. Have you tried taking a look at the Task Manager while playing to see how much memory is being used when the game is running? It's not unusual for the game to start reaching 4-5gb worth of RAM, especially on a very busy lot; pair this with other processes running on your computer, and you can run into performance issues.

 

A good test would be to try running a blank neighborhood and see if that ends up being more reliable, at least as far as overall performance. If you use CC/Mods, try removing them temporarily and running the game as well. Additional mods will add to the game's overall memory load. (If you use any script mods, you may want to make sure those are updated as of today.)

 

With it crashing the computer, it definitely sounds more system-related rather than game-related.

 

- B

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