My game jumps back to the dashboard without closing itself off

[LiekeHanna]

Hey, I have an issue with my Sims 3 game.

When I click on the 'play' button everything works fine, but after like 10 seconds, without a warning the game jumps back to the dashboard. But it didn't crash, because the game is still 'on'. So I try to continue playing, but then the same thing happens over and over again.

Does anyone know the answer to my problem?

[crinrict · Accepted solution]

Could be. Try restarting McAffee.

[crinrict]

• What's your operating system ?
• What do you mean by dashboard ? The desktop ?
• Does the game mimimize itself ?

[LiekeHanna]

My operating system is Windows 8, and yes, the game does minimize itself. I'm having the same problem with other Origin games. I hope you recognize this problem.

[crinrict]

It's usually when an update or AntiVirus scan is running in the background.

Do have anything running ?

[LiekeHanna]

I only have McAfee running, but when I click on it, it says that the navigation to the webpage is cancelled. Could this have anything to do with my problem? By the way, thanks for your help.

[crinrict · Accepted solution]

Could be. Try restarting McAffee.

[LiekeHanna]

I have uninstalled McAffee, and now everything works fine. Thank you so much for your help!

[crinrict]

Do you have any other virus protection ? You really should.

[LiekeHanna]

Yes, before I uninstalled it I installed AVG