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My game didnt load and wont let me exit

by GoPandas15
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My game didnt load and wont let me exit

[ Edited ]
★★★★ Novice

my game wont load and i cant exit. the musics playing when i open it, but its just a white screen and i cant exit. should i take my mods folder out and then try to close it? i wanna play but i cant. please help me.

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Accepted Solution

Re: My game didnt load and wont let me exit

★★★ Pro
@GoPandas15

Try ctrl+alt+del open the task manager, then force close TS4.exe.

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Re: My game didnt load and wont let me exit

★★★★ Novice

ok i cant take the mods folder out

Message 2 of 6 (91 Views)

Re: My game didnt load and wont let me exit

[ Edited ]
★★★ Pro

@GoPandas15

Step 1. Rename The Sims4 folder to "The Sims4 old"
Step 2. Fix the game in Origin
Origin/Library - right-click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
Step 4. Check if you still have this problem in the newly created game folder. Start a new game with a random sim and play for 10 minutes.
If the problem disappeared
Step 5. Delete in the new game folder following folders:
"saves" and Tray.
Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
Step. 7, Paste this folder in a newly created game folder.
Step 8. Do the same with Tray folder and TrayDeleteItems file
Step 9. Check if there are newly updated version mods you are using.
Then copy and paste your mods and CC from old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)

You need to find a culprit and either remove it or replace it with an updated version
Step. 10. If all is OK - delete The Sims4 old folder. Now you will have only one game folder working properly.
I don't work for EA

Message 3 of 6 (69 Views)

Re: My game didnt load and wont let me exit

★★★★ Novice

i cant rename it because my game is running

Message 4 of 6 (61 Views)

Re: My game didnt load and wont let me exit

★★★ Pro
@GoPandas15

Try ctrl+alt+del open the task manager, then force close TS4.exe.
Message 5 of 6 (57 Views)

Re: My game didnt load and wont let me exit

★★★★ Novice

Thank u!

Message 6 of 6 (49 Views)
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