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Re: My Sims 4 won't connect to the Internet .

by SweetJenny22780
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Original Post

Re: My Sims 4 won't connect to the Internet .

★★★ Newbie

I didn't purchase my sims 4 game from origin so that may be the reason mine won't connect but on my game I hit connect it just says connecting for ages and ages and ages and then I have to click offline so someone please HELP ME

 

Message 11 of 18 (2,329 Views)
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Re: My Sims 4 won't connect to the Internet .

★★★★ Novice

I had this problem too and found a fix, which may not be the best for you: that is using an Ethernet cable (wired Internet). It connects to your router and into your computer. I hope it helps! Standard smile

Message 12 of 18 (2,304 Views)
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Re: My Sims 4 won't connect to the Internet .

★★★ Newbie

How do you do that?

like how do you add the ant-virus thing or firewall?

Message 13 of 18 (2,216 Views)
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Re: My Sims 4 won't connect to the Internet .

★★★ Newbie

I was just now having the same problems. I went ahead and did all what was recommended and nothing worked.  So I did go ahead and right clocked to update in origin and then I right clocked the tile for the sims 4 in origin and clocked repair.  It takes a few minutes but it worked for me.  

Message 14 of 18 (1,282 Views)
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Re: My Sims 4 won't connect to the Internet .

[ Edited ]
Champion

@plp103084 
.Today everyone has the same problem. The connection to the server is being repaired but no one knows when it will be successfully finally done.

I don't work for EA

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Message 15 of 18 (1,274 Views)
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Re: My Sims 4 won't connect to the Internet .

★★★ Newbie

hi I where did you go again to get the game working? I'm stuck 

Message 16 of 18 (495 Views)
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Re: My Sims 4 won't connect to the Internet .

★ Novice

 

Origin > My Game Library > Gadget Symbol (below the orange rectangular play button) > Repair. 

 

Took 30-40 minutes on my pc, it's kind of old so it might go much faster. It fixed the internet connection error for me. 

 

 

Message 17 of 18 (184 Views)
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Re: My Sims 4 won't connect to the Internet .

Community Manager

Hey all, I'm going to lock this thread as it is quite old.

 

If having an issue then please create a new thread with as much info as possible.


Darko 

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Message 18 of 18 (169 Views)
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