I didn't purchase my sims 4 game from origin so that may be the reason mine won't connect but on my game I hit connect it just says connecting for ages and ages and ages and then I have to click offline so someone please HELP ME
I had this problem too and found a fix, which may not be the best for you: that is using an Ethernet cable (wired Internet). It connects to your router and into your computer. I hope it helps!
I was just now having the same problems. I went ahead and did all what was recommended and nothing worked. So I did go ahead and right clocked to update in origin and then I right clocked the tile for the sims 4 in origin and clocked repair. It takes a few minutes but it worked for me.
May 2019 - last edited May 2019
.Today everyone has the same problem. The connection to the server is being repaired but no one knows when it will be successfully finally done.
I don't work for EA
Origin > My Game Library > Gadget Symbol (below the orange rectangular play button) > Repair.
Took 30-40 minutes on my pc, it's kind of old so it might go much faster. It fixed the internet connection error for me.
Hey all, I'm going to lock this thread as it is quite old.
If having an issue then please create a new thread with as much info as possible.