Re: My Sims 4 is on a different account I dont use, and i want to re download it

by roberta591
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My Sims 4 is on a different account I dont use, and i want to re download it.

★★★ Newbie

So, my Sims 4 is on a different account that I don't want to use anymore, and i want to download it on a new account. but I already used the code. how would I be able to download it on my new account? (to clarify the account is on an old laptop. and its out of batteries and the charger is broken, it cant charge unless at a certain angle)

 

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Re: My Sims 4 is on a different account I dont use, and i want to re download it

Hero (Retired)

@Coolkj2017 All you have to do is download the Origin client - link - download Origin  Install Origin - login using the same account you used to activate the game - install the game. The code is locked to the account (login) you used to activate the game. It is possible to merge the accounts but you have to contact EA custom service to do that.

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