My Sims 4 game keeps crashing!!!!!

[maiya3694]

So, I have a really old REALLY out of date computer. Despite this, the sims 4 used to run great on this computer. Now though, it keeps crashing, and for at LEAST 2 years now, I have tried everything to fix it. Now, I am getting a new computer soon but I would like to ply it in this computer for now, so this is my last resort, please help me try and fix my game. It crashes whenever I play the game.

[172e3cda00349872 · Accepted solution]

Have you tried turning off Origin In-Game and updating your graphics drivers?

Turn off Origin In-Game:
Open Origin, Select Origin - Application Settings - Origin In Game tab and click the on/off switch to disable Origin In Game. - This deactivates Origin In-Game, as it has been known to cause problems with games.

Finding devices and updating drivers on your PC
https://help.ea.com/en-us/help/pc/finding-devices-and-updating-drivers/

After updating the graphics drivers, restart the computer.

If you would like further help, please share your computer's information with us.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the text file to your post or reply directly. (To attach a file click the browse button just above the Preview button, at the bottom of the message box.)

With this information we can see if there's any hardware or driver issues.

Also, be aware the game gets more powerful with each content pack that's added. Even adding game patches make the game more demanding.

If your computer is under requirements, the game may play one day and not the next. Just adding a patch can do your computer in to where the game will no longer play and you can not remove patches in this game.

[172e3cda00349872 · Accepted solution]

Have you tried turning off Origin In-Game and updating your graphics drivers?

Turn off Origin In-Game:
Open Origin, Select Origin - Application Settings - Origin In Game tab and click the on/off switch to disable Origin In Game. - This deactivates Origin In-Game, as it has been known to cause problems with games.

Finding devices and updating drivers on your PC
https://help.ea.com/en-us/help/pc/finding-devices-and-updating-drivers/

After updating the graphics drivers, restart the computer.

If you would like further help, please share your computer's information with us.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the text file to your post or reply directly. (To attach a file click the browse button just above the Preview button, at the bottom of the message box.)

With this information we can see if there's any hardware or driver issues.

Also, be aware the game gets more powerful with each content pack that's added. Even adding game patches make the game more demanding.

If your computer is under requirements, the game may play one day and not the next. Just adding a patch can do your computer in to where the game will no longer play and you can not remove patches in this game.

[maiya3694]

Yes, yes, and yes I have tried EVERYTHING!! Thank you though, guess I will just have to wait to get my new laptop.