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My Sims 4 game fails to start (no errors)

by pelayo319
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Original Post

Re: My Sims 4 game fails to start (no errors)

★★★ Apprentice

I can't start Sims 4 at all. Frown   This my DxDiag: http://pastebin.com/aB7DCgzh

Message 21 of 56 (3,079 Views)

Re: My Sims 4 game fails to start (no errors)

★★★★ Newbie

Same here.  TS4.exe process starts and then immediately dies.

Message 22 of 56 (3,038 Views)

Re: My Sims 4 game fails to start (no errors)

★★★★ Newbie

I fixed my problem.  The issue was this:

Origin Games\The Sims 4\Game\Bin\Core\ActivationUI.exe

I just happened to see in my HIPS that it didn't recognize that file, so I whitelisted that file and the game launched.  Hope it works for you too.

Message 23 of 56 (3,030 Views)

Re: My Sims 4 game fails to start (no errors)

★★★★ Novice

Where did you whitelist the file?

Message 24 of 56 (3,020 Views)

Re: My Sims 4 game fails to start (no errors)

★★★★ Novice

I have the same problem, no luck

Message 25 of 56 (3,003 Views)

Re: My Sims 4 game fails to start (no errors)

★★★★ Novice

I have the same problem. Checked hips, it is not enabled in my antivirus software. So this "fix" won't work for me.

Message 26 of 56 (2,994 Views)

Re: My Sims 4 game fails to start (no errors)

★★★★ Novice

I paid over $80.00 for the sims4 for it not to work??? It is already installed and Origins is asking me to download the game and the code is on the screen; this is  ridiculous!!

Message 27 of 56 (2,987 Views)

Re: My Sims 4 game fails to start (no errors)

★★★★ Novice

How do you whitelist the file?

Message 28 of 56 (2,927 Views)

Re: My Sims 4 game fails to start (no errors)

★★★★ Novice

Whitelisting ActivationUI.exe did not work either

Message 29 of 56 (2,807 Views)

Re: My Sims 4 game fails to start (no errors)

★★★ Apprentice

I can't start Sims 4.

Message 30 of 56 (2,729 Views)
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